Artificial Intelligence – it’s here, it’s there, it’s everywhere! What ‘little’ of it exists today has done a tremendous job of changing the lives of human beings. Since the industrial revolution, it has all been about machines. Hours of manual labour have shifted to minutes of electronic ones. The recruiting and staffing industry have also just about started its journey hand in hand with AI.
The recruiting department in any company takes up a lot of time in terms of resume reading, selection, interviews, documentations etc. which is why this department does in fact benefit a lot with the assistance of AI. The AI have helped recruiters in making quick decisions. Billions of megabytes of company information like corporate culture, hiring trends and other employees working there could be analyzed by AI telling the recruiter on multiple criteria which company would match which candidate the most and why. The dependency on the same has increased ever since.
AI is said to bring a ‘Recruitment Revolution’ which requires HRs and staffing industries to adapt to the new possibilities with it. Industry experts predict that by reducing time to fill and improving quality of hire, technology will enable recruiters to become more strategic by freeing up time to spend on proactive hiring and workplace planning.
Artificial intelligence and machine learning can be impactful tools. They can aid in information gathering, screening, matchmaking and scheduling. They can predict a candidate’s chances of success, make predictions about future staffing needs, and help hiring teams develop more thorough and effective strategies. However, a machine cannot make a real connection with the candidate to get to know them more personally and come up with a sensible decision. You have to look a candidate in the eyes and speak to him or her to really get the feeling if this could be a perfect match. This is something AI cannot do (yet) and will definitely be a human factor within the recruiting process for many years to follow.And so, AI cannot do the most amazing of a job if not if not in hand with a real human recruiter.
“Information seeking, matchmaking, recommendation and scheduling are going to be fully covered by powerful tools”. But the client and candidate relationships that fuel recruiting still require a human touch. “Persuading customers and candidates will remain in human hands for a long time to come. Humans will simply have much better tools, with more data and intelligence at their fingertips.” – Jakub Zavrel, CEO Textkernal.
Though AI can help automate many tasks related to recruiting, it remains that artificial intelligence isn’t perfect. It’s come a long way since its inception, but machines still take in the feeded data and return automated results. Therefore, relying too heavily on AI today could actually cost an organization top talent. If, for example, a single parameter is missed when setting up a screening process for candidates, the system could toss out highly-qualified individuals.
That’s not to say that staffing professionals should resist technologies like AI and machine learning. The recruiting industry must evolve with them. AI will continue rising in prominence and popularity and that will alter the ways in which humans are involved in the staffing process, but it will not render them obsolete. As long as companies are hiring human beings, they will need human beings to guide recruiting and hiring process.