Increase Satisfaction
Resolve queries more quickly with HR employee self service software.
Measure Success
Take a deep dive into the data & identify strengths—and inefficiencies.
Save Time
Allow employees to view documents & submit requests themselves.
HR Employee Self Service Software
Empower your employees
And save HR time by putting them in charge of their requests.
- Keep track of requests from open to close
- Promote transparency throughout the organization
- Automatically assign requests to appropriate users/departments
- Address queries & concerns from the portal
Employee Engagement
Help employees to help themselves
And let them seek—and find—the information they need.
- Let employees access company docs, personal information, & more on a dedicated portal
- Allow employees to resolve issues quickly & independently
- Permit employees to escalate & set reminders for requests
Data Driven Self-Service
Use data to drive success
And spot inefficiencies and opportunities hidden in your workforce.
- Get by-department updates on health & productivity
- Identify strengths & weaknesses in department turnaround times
- Pinpoint bottlenecks company-wide & utilize the data to fix them
Mobile HR Employee Self Service Software
Address requests & concerns on the go
And escalate, track, approve, or reject from wherever you are.
- Access asset, leave, & pay requests from various devices
- Retrieve organizational documents remotely
- Keep data safe with multi-layered security features
Full-Service Employee Software
Employee Information
It has never been easier for an employee to find out company information directly from the most appropriate source than with Ceipal Workforce. Not only can employees pose questions and get them answered, they can also search through questions posed by others to see if someone else shared a similar struggle. Management gets the opportunity to directly reply to employee queries as well as move that query through different statuses to ensure it gets seen by the right members and then resolved. Or, one employee can answer another, creating inter-office camaraderie and an active network of information sharing.
Organizational Documents
Workforce’s HR employee self-service software is the best place for universal document storage. Whether it be a company policy or process updates, share the information with the whole team or select individuals. Create files or folders for easy organization and set different privileges (read, write, download, etc.) for various employees.
Create Requests
Creating a request is quick and easy in Workforce. Simply choose the department where you wish to send your request and describe your question or struggle. Maybe you had an issue with your pay, maybe you can’t see a field in the platform, or maybe you just want to talk to HR about leaves without setting a meeting. No matter what you have questions about, just type it up and send it off. The benefit of this over email is the fact that 1 or 100 other employees may have the same question, and now it’s answered once for all to see. Effectively reduce duplicate requests and save your HR team valuable time by reducing the number of times they have to respond. Better still, remove HR from the equation entirely by letting veteran employees answer basic queries.
Departmental Oversight
Employee data is a great tool for identifying inefficiencies and opportunities in an organization, and Workforce makes it easy to get your hands on everything you need. By being able to filter requests by department, it’s easy to see where bottlenecks in productivity are happening. Download your request data to update training procedures, better document workflows, or improve any area that creates unproductive time or unproductive employees.
